We are here to help you
You have all our support 24 hours a day
CARBONCHI CTI have enhanced his Customer and Technical Assistance Service to make available all our experience and expertise in an easy and immediate way.
We are experts and ready for ordinary, special and emergency Technical Assistance on End-of-Line machines and Packaging lines.
Immediate Technical Assistance via WhatsApp 24/7
In the event of breakdowns or operating problems on secondary packaging machines and lines (bundlers, packers, case packers, cartoning machines, etc.) we are here to support you via WhatsApp / Skype direct 24 hours a day.
An expert technician will be available to collect the data request for immediate assistance or planning the next step to solve your problem.
Assistance and spare parts supply
Get assistance for original spare parts request, supply of commercial spare parts with immediate management of the request via WhatsApp.
Alternative supplies and interchangeable parts in case of unavailability of original parts.
Consulting and assistance for optimization spaces of existing lines, change of location, removals.
CARBONCHI CTI is able to provide consultancy to design new Line layouts with the supply of technical design, list or supply of necessary materials and instructions for technicians and internal maintenance technicians via remote or videoconference.
Changing, revision or conversion of existing plants
Yes, we can do it!
For Line conversions, increased production requirements, additional formats or partial or total reconversions, we have resources and knowledge to give maximum support with greater flexibility.